Dating of p46 2016

The four operational groups are: HMRC deals with the top 2,000 large business via CRM (Customer Relationship Managers).The next 8,400 business are dealt with via Customer Co-ordinators who provide a single point of contact with HMRC.HMRC has two overarching Public Service Agreement targets for the period 2008–2011: HMRC is a law enforcement agency which has a strong cadre of Criminal Investigators (c.2000) responsible for investigating Serious Organised Fiscal Crime.The new consolidated penalty regime was introduced via Finance Act 2007 (Schedule 24).As part of the Spending Review on 12 July 2004, Gordon Brown estimated that 12,500 jobs would be lost as result of the merger by March 2008, around 14% of the combined headcount of Customs (then around 23,000) and Inland Revenue (then around 68,000).

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Their skills and resources include the full range of intrusive and covert surveillance and they are a senior partner in the Organised Crime Partnership Board.

On 30 June 2006, under the authority of the new Labour Home Secretary, John Reid, extensive new powers were given to HMRC.

Under Chairman Sir David Varney, a new Criminal Taxes Unit of senior tax investigators was created to target suspected fraudsters and criminal gangs. This HMRC/CTU would pursue suspects in the same way the US Internal Revenue Service caught out Al Capone on tax evasion.

A further programme of job cuts and office closures was announced on 16 November 2006.

Whilst some of the offices closed will be in bigger cities where other offices already exist, many will be in local, rural areas, where there is no other HMRC presence.

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